The Sustainable Floristry Network (SFN) is committed to providing quality services and information. For this reason, we collect some of the information that you provide us with.

SFN privacy policy

This policy explains our obligations, and how we manage your personal information.

Because we are based in Australia, we have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at


What is personal information and why do we collect it?

Personal information is information that identifies an individual. Examples of personal information we collect includes names and email addresses.

This personal information is obtained via our website

We collect your personal information for the primary purpose of informing you about our activities and marketing our educational offerings.

You may unsubscribe from our mailing/marketing lists at any time by clicking “unsubscribe” in the latest email or contacting us in writing.

When we collect personal information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.


Disclosure of personal information

We will not share your personal information with third parties without your express permission. We would only disclose your personal information if we are required to or authorised by law.


Security of personal information

Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it.


Access to your personal information

You may access the personal information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us via email.

In order to protect you, we may require identification before releasing the requested information.


Maintaining your personal information

It is an important to us that your personal information is up to date. If you find that the information we have is not up to date or is inaccurate, please advise us so we can update our records.


Policy updates

This Policy may change from time to time and is available on our website.


Privacy Policy complaints and enquiries

If you have any queries or complaints about our Privacy Policy please contact us.